Moving House

FAQS - HOUSES AND FLATS

A little bit of guidance

 

CAN I APPLY FOR THE PROPERTY WITH YOU DIRECTLY?

Our properties are always managed by us, however we do at times use local letting agents to help us find tenants. When we can offer tenancies without using a letting agent, we will. Get in touch.

DO YOU ACCEPT TENANTS WITH PETS?

Absolutely! We will consider pets on a case by case basis.

ARE YOUR RENTS HIGHER?

No, we closely monitor the market to ensure our properties are competitively priced.

HOW QUICKLY DO YOU SEE TO MAINTENANCE/REPAIRS?

Usually within hours, not days. We are hands on landlords and fix issues fast. Where we can't, we have reliable trades that will resolve any issues fast.

DO YOU CHARGE APPLICATION FEES?

No, we don't charge an application fee but may take a holding deposit.

WHAT IS THE MINIMUM TENANCY YOU OFFER?

Six months

HOW OFTEN DO YOU CARRY OUT INSPECTIONS?

We will come and see you a few weeks into the tenancy to make sure everything is okay. After that, inspections are every six to twelve months.

DO I PAY THE BILLS?

Yes. You will be required to pay council tax and all other household bills.

Frame Wall

FAQS - STUDENT HOMES

A little bit of guidance

 

TELL ME ABOUT APPLICATION FEES AND DEPOSITS?

No, we don't charge an application fee but we do take a holding deposit which is deducted from your first rent instalment.

WHEN SHOULD WE START TO LOOK FOR OUR NEXT PROPERTY?

The earlier the better. We advertise for the next academic year from November.

DO YOU OFFER A SUMMER RETAINER?

Yes, we offer a retainer for two months when the tenancy is for a full 12 months. Shorter agreements will be considered on a case by case basis.

DO I NEED A GUARANTOR?

More than likely. This is usually a parent but can be any UK based home owner.

WHAT IF I DON'T HAVE A GUARANTOR?

We can put you in contact with a rent guarantee service such as Housing Hand or you can pay rent for the year upfront.

WHAT IF I CHANGE MY MIND?

It is really important that you are happy with the group you intend to live with. If you change your mind after the tenancy agreement is signed, we will endeavour to find a replacement but the responsibility for filling the room would be with you.

ARE BILLS INCLUDED?

Yes, we offer all inclusive rents. Your electricity, gas, water, superfast broadband and Virgin TV is all included. Some properties include a regular cleaner and all properties have a regular gardener during summer months. 

Full time students must provide Certificates of Enrolment for council tax exemption.

CAN I LIVE IN THE HOUSE OVER THE SUMMER?

Of course; providing we haven't scheduled major works such as a replacement bathroom or kitchen. Full rent would be due over the summer months. 

You are welcome to store belongings in the house during the summer regardless.