WHAT MAKES US DIFFERENT
Renting a house through Boswell Living means you get a fantastic home with direct contact to the landlord to give you the highest standard of service. But there's more. At Boswell Living, we believe in the well-being of our tenants and design homes, not houses. Find out a little more about us and what we offer here.
MEET THE TEAM
Husband and wife team, Wes and Nicki have been passionate about bricks and mortar, design and style and delivering an excellent tenant experience since 2011.
The properties always have been, and always will be managed by Boswell Living to ensure the needs of tenants are met.
Wes and Nicki live in Northamptonshire with their two daughters, Poppy and Olivia.
OUR STANDARDS AND ACCREDITATIONS
We are serious about what we do and take pride in complying with industry standards. The gas and electrics are tested and certified in all of our properties and all of our homes comply with energy efficiency standards.
We are accredited by DASH (Decent And Safe Housing); members of the National Registered Landlords Association (NRLA), East Midlands Property Owners (EMPO), Northampton Student Landlord Network (NSLN) and Information Commissioner's Office (ICO); and approved by the University of Northampton. All of our student properties have Northampton Borough Council licences.
We know that housing has a large impact on the environment. We do what we can to improve the energy efficiency in all of our properties, and we will be investing over the coming years to insulate better and to reduce emissions even further.
To help offset our carbon footprint, we're planting 24 trees every month. Plus, for every new tenancy, we will plant a further 25 trees! Every year we will be helping to save around 30 tonnes of carbon.
Our aim is to be the landlords of choice for anybody renting a property in Northamptonshire
Safe homes as measured by all legislative and industry requirements being met and managed
1-2-1 contact with us; we’re always ready to listen, anytime, whatever it is. See more.
Quality rental homes for professionals and students. See more.
Easy communication between landlord and tenants through various communications channels.
Repairs and maintenance diagnosed within 24 hours and completed within those time frames, where possible. See more.
Members of industry organisations to expand and maintain our industry and legislative knowledge
Focus on tenant well-being to provide a safe, decent home in a good location with service that allows our tenants to feel relaxed and enjoy the place in which they live. See more.
A local family run business with clear goals to grow a sustainable property development and rental business
Experienced in project managing full redevelopments within assigned budgets. See more.
Several years’ experience managing single let and multi-let (HMO) tenancies from start to finish with up to 100 tenant and guarantor contacts at any one time
Close attention to customer service; i.e. diagnosing repairs/maintenance within 24 hours. See more.
5* reputation with past and present tenants as reviewed by them through Survey Monkey, Google and Facebook. See more.
Close management and administration of rent collection and arrears
Wide network of trusted trades to help complete repairs/maintenance quickly. See more.
Design led homes from home with wallpapers, designer lighting, soft furnishings, quality window coverings, well maintained gardens and ample storage. See more.
Experienced in handling sensitive tenant issues with a supportive, fair approach
Detailed understanding of the Northampton property and rental market meaning we can source homes in the right locations; i.e. close to amenities and green spaces
ATTENTION TO DETAIL
With Boswell Living, you're not just getting a roof over your head, you're getting a home.
As a family run business, it is important to us that we offer the very best. We put great care and attention into the design and finish of our products and prepare our properties to the highest standard at the beginning of every tenancy.
As required, we redecorate, replace and repair even without being asked by our tenants. Not all landlords are the same.
WORKING IN THE COMMUNITY
It is important to us that we support local communities as well as our tenants.
We currently give our time to support local charities including NSPCC, Northamptonshire Rural Housing Association, Grange Park Pre-School and Friends of Woodland View.
We have also joined an initiative to "turn Grange Park blue" for a week in May 2020 to support Dementia Friends.
Because being a good landlord is more than just offering a decent place for tenants to live.
DATA PROTECTION (GDPR)
At Boswell Living, we take your personal data seriously. We want you to be confident that your data is safe and secure with us, and understand how we use it to offer, administer and manage tenancies.